Experience inbox
Assignable workflow with SLA, risk, category and status filters.
The DuyurBunu brand portal is designed for fast, measurable and transparent resolutions—not to remove posts or alter scores.
Response time, resolution rate and user rating remain separate. Every metric uses verified production data only.
Assignable workflow with SLA, risk, category and status filters.
Separate official responses from comments and close proposals with user confirmation.
Volume, topics, response time, resolution, rating distribution and team performance.
Show the live brand score and rating count on a verified domain.
Corporate domain, authorized person and brand relationship are reviewed by the operations team.